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Preview. Credentials are in preview — available to companies in the preview program, and still evolving.
Bring your organization's own account with an external provider so your agents call that provider under your company's identity instead of a shared default. You enter each provider's credentials once, in Settings → Credentials, and every connector that uses that provider picks them up — today, the Passolution connectors.
When you'd use this
Add your own Passolution access token when your organization has its own Passolution subscription and you want lookups to run against your account rather than the included default. Until you add one, an included Nezasa-provided default token may apply automatically, so the connectors keep working either way.
Steps
In the Workbench sidebar, open Settings, then Credentials.
Find the Passolution card. The status line shows which credential is in use — your organization's own token, or the Nezasa-provided default.
In your own Passolution account, go to Account → API Access and click Create New to generate an access token.
Paste the token into the Access token field and click Save.
The token is verified with Passolution immediately — a brief "Testing the connection…" state shows while it checks. If Passolution rejects it, nothing is saved, and you can correct and retry.
Once saved, the card shows Verified with the time of the last check.
Re-testing a saved credential
Click Test on the card to re-check a token you already saved — for example, after rotating it in your provider account. The card updates to show whether the provider still accepts it, without you re-entering the token.
Removing your credentials
Click Remove on the card to delete your organization's token. The connectors then fall back to the Nezasa-provided default, if one is available for your company.
Tips and limits
Credentials is part of Settings, visible to users with the Company Admin role — if you don't see it, ask a company admin.
One credential per provider covers every connector that uses that provider — you don't set it up per connector.
Your token is stored encrypted and is never displayed again after you save it — check it in your Passolution account if you need to see it again.
Preview features may change as they evolve toward general availability.
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