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Not yet available to your company. This area is currently managed by Nezasa and will open to company users in a future release.
Connectors give your agents access to external systems — your booking data, flight APIs, and other services your company uses.
When you'd use this
Connectors will let you give an agent access to live data from an external source, so it can answer from real information instead of general knowledge. For example: connecting the TripBuilder Cockpit so an agent can look up booking details, or the OAG flight API so an agent can check live flight status. Today, Nezasa configures the connectors your agents use.
What you'll be able to do
When Connectors opens to your company, here's how it will work:
Browse connectors
In the Workbench sidebar, click Connectors (under the AI Platform section).
The catalogue lists all connectors available to your company — built-in connectors (managed by Nezasa) and any custom connectors your company has configured.
Use the search bar or the Ownership, Status, or Type filters to narrow the list.
Click a connector name to open its detail page, where you can see its type, description, and which agents are using it.
Create a connector
In the sidebar, click Connectors.
Click Create Connector in the top-right corner.
Fill in the required fields:
Connector ID — a unique identifier in
namespace/connector-nameformat (e.g.mycompany/internal-api).Name — the display name shown in the catalogue.
Description — what system this connector provides access to.
Type — the connection mechanism:
MCP_SERVER,REST_API,DATABASE, orLOCAL_TOOL.Endpoint URL — the base URL or connection string (not required for
LOCAL_TOOL).Auth Type — how the connector authenticates to the upstream system (e.g.
NONE,API_KEY,BEARER).
Click Create Connector.
Assign a connector to an agent
In the sidebar, click Agents and open the agent you want to update.
On the General tab, find the Connectors field.
Select one or more connectors from the picker.
Click Save changes.
Tips and limits
An agent can only query connectors explicitly assigned to it — there is no implicit access to other connectors.
Connector credentials are managed securely and are never exposed to agents or users directly.
Some skills declare required connectors. If you assign such a skill to an agent, you must also assign its required connector.
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