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Generic Assistant

Written by Product Management

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Preview. This agent is in preview — available to companies in the preview program, and still evolving.

A flexible, general-purpose AI assistant — not tied to a specific data source — for open-ended questions, drafting, and reasoning tasks.

When you'd use this

Use the Generic Assistant when you want a capable general assistant for tasks that don't need your TripBuilder data — brainstorming, drafting copy, summarising a document, explaining a concept, or doing quick research. It complements the TripBuilder Ops & BI Agent, which is grounded in your booking data: reach for the Generic Assistant when the question is open-ended rather than about your bookings.

How to use it

  1. In the Workbench sidebar, click Chats.

  2. Select Generic Assistant from the agent picker.

  3. Ask your question or describe the task. It can also generate charts and downloadable reports when that helps.

Because the agent is in preview, whether you see it depends on your company's preview-program access.

Tips and limits

  • It's general-purpose — it has no access to your bookings, connectors, or other data sources unless one is configured for it.

  • Preview features may change as the agent evolves.

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