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Password & security

Written by Product Management

This article is auto-synced from its in-app version in Tai.

Set a strong password and protect your account with two-factor authentication.

When you'd use this

  • You received an invitation email and need to create your first password.

  • You want to change your existing password.

  • You want to enable two-factor authentication (2FA) for extra security.

Steps

Set your password (first time)

  1. Open the invitation link from your email.

  2. Enter a password in the New password field. Aim for at least 12 characters — a short passphrase (a few random words) works great.

  3. Re-enter it in the Confirm password field.

  4. Click Create account.

Change your password

  1. Click your avatar in the bottom-left corner of the sidebar, then click My Account.

  2. In the Password section, enter your current password.

  3. Enter your new password and confirm it.

  4. Click Change password.

Enable two-factor authentication

  1. Go to My Account (avatar → My Account).

  2. In the Two-factor authentication section, click Enable.

  3. Scan the QR code with your authenticator app (e.g. Google Authenticator, 1Password, Authy).

  4. Enter the six-digit code from your authenticator app to confirm.

  5. Save the recovery codes in a safe place — you'll need them if you lose access to your authenticator.

Tips and limits

  • Length matters most. TAI requires at least 8 characters but recommends 12 or more. There are no special character requirements — a longer password made of everyday words is stronger than a short one full of symbols.

  • Try a passphrase. String together three or four random words (e.g. "correct horse battery staple"). It's easy to remember and hard to guess.

  • There's a maximum length of 72 characters. Only the first 72 characters are used, so there's no benefit to making a password longer than that — and any practical password is well within the limit.

  • Turn on 2FA. A password alone can be compromised. Two-factor authentication adds a second layer that protects your account even if your password is leaked.

  • Use a password manager. Tools like 1Password or Bitwarden generate and store strong passwords so you don't have to remember them.

Related

  • Managing users — invite users and manage their roles.

  • Single sign-on — configure SSO so users sign in with their company identity provider instead of a password.

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