Does Tai offer a staging environment like TripBuilder?
No.
Where can I find the Tai release notes?
Release notes for Tai are directly built into the application. A small notification bell will show the number of new release notes entries that you have not yet seen. And the full page of release notes let's you filter and search.
Is our data being used to train LLMs?
No, TAI is a standalone product using large language models that are hosted by AWS Bedrock located in the same AWS region as Nezasa's other services. Data sent to AWS Bedrock is never shared with the authors of the large language models.
What about Data Protection and data safety?
Tai incorporates enterprise software concepts in its core such as:
Multi-tenancy — TAI keeps each customer's data completely separate. If you're running TAI for multiple brands or business units under one roof, they can't see each other's data.
Multi-provider support — TAI isn't locked to one AI model (like just OpenAI or just Google) thanks to leveraging AWS Bedrock. Nezasa (or even Tai users who define their custom agent) can plug in whichever AI performs best for a given task, or swap providers without the client noticing. Future-proofing, essentially.
The AI providers can't see your data. The model providers — the AI companies behind the scenes — have no access to your prompts, the agent's responses, or any logs.
Your data is never used to train AI models. Whatever you process through TAI stays yours. It doesn't feed back into the AI to improve models for other companies. This is the one that usually lands hardest with data protection officers.
PII data security — Booking data contains passengers' personal information. TAI is built so that sensitive data doesn't leak into AI training sets or get exposed in ways that would violate GDPR or similar regulations.
Your data never leaves your region. When passenger data is involved, TAI processes it through Amazon Bedrock deployed in the same AWS region as your TAI instance. If you're in Europe, it stays in Europe.
Full auditing — Actions in TAI are logged.