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Company admins only. The Billing Center is visible to users with the Company Admin role. The per-chat and per-report credit figures described further down are visible to everyone.
Credits are the unit your plan is measured in. The Billing Center brings your company's credit consumption together in one place — what you consumed, what it was spent on, and which work drew the most.
When you'd use this
At the end of a month, to see what your company consumed and where it went. Or mid-month, to check whether a new agent is costing more than you expected. For a single piece of work — one long chat, one weekly report — the credit figure sits on the chat or report itself.
What a credit is
A credit is what an agent's work draws from your plan. Credits accumulate from three things:
AI compute. The agent's thinking. Longer conversations and bigger reports use more.
Connectors. Each call to a connector — your booking data, an external API — adds to the total.
Storage. What your knowledge sources and files hold, measured per day rather than per use.
Every figure splits into Billable — the credits billed to your company — and Included, which you consumed but aren't charged for. Total value is the two added together. Included credits are shown so you can see the full value of what you used, not just the invoiced part.
Steps
In the Workbench sidebar, click Billing Center.
Pick a date range. The page opens on the last 30 days, and the range applies to both tabs.
On Overview, read the three headline figures, then the breakdowns beneath them — by category, capability, identity, connector tier, agent ownership and agent. Each shows a table beside a chart.
Switch the bucket picker between Daily, Weekly and Monthly to regroup the charts. The change is instant — it regroups what is already loaded.
Narrow to one or more agents with the agent filter to see what a particular agent consumed.
Open Top Sessions to rank individual chats and reports by credits, biggest first.
Click Download CSV for the per-session rows behind the Overview.
Where you see credits
A chat — under the last message. It covers the whole conversation, not the last turn, and grows as the conversation does — including while the agent is still writing, so a long answer's cost is visible as it accrues rather than only at the end.
A report — in the Consumption section of the report or run detail, alongside when it ran.
A figure shown with a ≈ is still being finalised. Credits are confirmed once a day, so recent work shows an estimate first. The estimate is calculated the same way as the final figure — it moves only because the work itself is still growing.
A chat's line also shows how many connector calls the conversation made. Hover it for the detail behind both figures: the credits split into AI compute and Connectors, and the calls split by connector, so you can see which system an agent leaned on. On a report, the same detail sits in the Consumption section, no hovering needed.
Tips and limits
Credits settle once a day. A session run today shows a live figure marked ≈ in Top Sessions, the same convention described above, until the day is confirmed. The Overview figures don't wait either: they include today's work as it happens.
A session that starts before, or continues past, your selected date range is marked Partial in Top Sessions. Its turn and activity counts cover only the part inside the range — hover the marker to see how many of the session's events that is. If the session began before your range, hovering the date beside the marker shows its real start. Its credit figure is unaffected — it always covers the full session.
The CSV covers settled days only. It excludes today's open sessions and storage, so its total will be lower than the Overview's. Use it for closed periods, not for today.
The agent filter applies to the Overview and to the CSV, not to Top Sessions. The export is the Overview's rows, so it narrows with the filter — clear the filter first if you want the whole company. Top Sessions always ranks every session in the window.
Storage is left out while an agent filter is active. Storage is billed per company and has no single agent to attribute it to. The page says so when the filter is on.
An empty period means nothing has been confirmed for it yet, not that the work was free.
Credit figures appear in TAI itself. A chat embedded in TripBuilder or another application of yours shows none — the consumption is counted the same way, you just read it here.
The Billing Center shows consumption. It is not an invoice, and the figures are not an amount owed.
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